Change Form - hide the info message for Change Request

keerthana10
Tera Contributor

Hi Experts,

When I try to approve my own change request, it does not get approved, but I receive an info message saying 'your change request approved.' How can I disable that message in the change form?

I have attached a screenshot as well.

 

Thanks.

7 REPLIES 7

@keerthana10 

Since you wrote the script it's coming.

do you want that script to be there? if yes as part of requirement then keep it

If not then inactivate that

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

HI @Ankur Bawiskar 

 

In those scripts, I am not writing the info message part, but showing it.

 

@keerthana10 

which script you wrote?

Share that.

If your customer wants the message then validate the logic and show the message

If your customer doesn't want then remove

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader