Change freeze schedule CAB

dmahendran
Tera Contributor

I want to freeze the dates of US Holidays (Thanks giving day, Christmas) for the CAB workbench. How to create these schedule in ServiceNow. Any help would be appreciated.

 

15 REPLIES 15

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @dmahendran 

 

It is not feasible as of now, CAB workbench is just to create the agenda. We can create BW/ MW only for change / CI not for CAB workbench mate. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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I appreciate your insight. It seems I might be looking in the wrong direction. What I am aiming for is to restrict change request scheduling on company holiday dates where we have a CAB freeze, specifically on weekends. Could you please guide me on where exactly I should add the list of holidays so that the system can automatically recognize and enforce these restrictions?

Hi @dmahendran 

 

So, If I understood, you need to put the BW/MW on these days, FYI - SN OOTB not restrict change to move forward even change in BW/MW. SO you need to do that part.

https://youtu.be/I29tIOrzUGw

 

You can create this under :

AGLearnNGrow_0-1726223280786.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Thanks for your response @Dr Atul G- LNG 
Still the issue has not been resolved. I have tried with creating a new blackout schedule along with the child schedule, but it is reflecting on cmn_schedule calendar which is available in the related list of the same page. But we want it to reflect on the CAB Workbench calendar to notify our stockholders for the freeze of the particular date. Can we any ways to reflect those date in CAB Workbench calendar to notify.