- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2024 07:06 AM
Hi There,
in incident form i need to change the assignment group to support group- This one i have done using client script setLableOf() method- it's working fine, is theare any possibility is there with dictionary override ?
now i need to do in list view level. how can i do in list level.
any one provide me soution for this.
Regards
Rajesh Gillerla.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2024 08:19 AM
Hi @Gillerla Rajesh ,
Navigate to System Definition > Language File which will open [sys_documentation] table.
Click on new and create a new record as below and save it:
It will look like below:
You can go through the below blog which will provide you more insights and details.
Customize Column Headers in Database View Results
Mark this as Helpful / Accept the Solution if this helps
Mark this as Helpful / Accept the Solution if this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2024 10:00 AM
Hi @Gillerla Rajesh
Check this approach as well:
Go to configure dictionary for "Assignment Group" field and click on Advanced View:
Create a new label for incident table:
……………………………………………………………………………………………………
Please Mark it helpful👍 and Accept Solution✔️!! If this helps you to understand.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2024 07:11 AM - edited 07-20-2024 07:13 AM
Hi @Gillerla Rajesh
You should be adding the Labels under the Table record for incident . There is a Labels related list where you can update it.
attached image is for changeRequest Table. similarly do it for Incident.
……………………………………………………………………………………………………
Please Mark it helpful 👍and Accept Solution✔️!! If this helps you to understand.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2024 08:19 AM
Hi @Gillerla Rajesh ,
Navigate to System Definition > Language File which will open [sys_documentation] table.
Click on new and create a new record as below and save it:
It will look like below:
You can go through the below blog which will provide you more insights and details.
Customize Column Headers in Database View Results
Mark this as Helpful / Accept the Solution if this helps
Mark this as Helpful / Accept the Solution if this helps.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2024 08:39 AM
Thanks lot, it's working for form level aswell now,
in form level i deactivated setLabelOf()-
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
07-20-2024 10:00 AM
Hi @Gillerla Rajesh
Check this approach as well:
Go to configure dictionary for "Assignment Group" field and click on Advanced View:
Create a new label for incident table:
……………………………………………………………………………………………………
Please Mark it helpful👍 and Accept Solution✔️!! If this helps you to understand.