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Change Management - Standard Change Templates for Developers

Jon L_
Tera Contributor

Had a question come up that I’m hoping someone could help provide some insight on around Standard Changes in the Change Management module – we noticed the out of the box examples are primarily hardware/network related, but is anyone using this for Standard Development Changes?

 

If so, how do you police that Standard Development Changes actually are being adhered to? (as in what stops them from executing other standard procedures outside of their change template - for example, if I get elevated access to update a Transaction, what stops me from doing much more?)

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Jon L_ 

 

The example you mentioned for me it is a Request not a standard change, generally we use std change for deployments like patch / reboot kind of stuff.

 

Correct me if i understood wrong.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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SK Chand Basha
Tera Sage

Hi @Jon L_  Can you refer this 

 

https://youtu.be/HwlTRBbe6xg?si=FDqm1cVtvXCxW28V

 

Mark it Helpful and Accept Solution!! If this helps you to understand.