Change Management

[shatakshi10]

Users without the 'change_manager' or 'admin' role should NOT be able to Create a change task after after the change has left the 'New' state.

Users without the 'change_manager' or 'admin' roles should also not have an 'Edit' button on the 'Affected CIs' related list on the change task record

The new button and edit button on the related list needs to be hidden.

[abhi159]

Hi,

may be you can check List control, the buttons on the related list are handled by the list controls.

open navigator -type list control search for your table and edit as you want.

Please mark this response as correct or helpful if it assisted you with your question.

[Mark Manders]

If you are already on Xanadu you can easily create ACLs for this. The 'deny-unless' option will grant you a lot of options like 'create' only if you you have that role and change is not in 'new' state. 

Same goes for 'affected ci's'. Adding a CI creates a record in the m2m table. Setting the ACL so users can't use it, will also hide the button (since they aren't allowed to use it).

[Moin Kazi]

Hi @shatakshi10 ,

1. Prevent Creation of Change Tasks for Users who don't have change_manger or admin role

Business Rule to Prevent Creation:

1. Navigate to: System Definition > Business Rules.
2. Create a New Business Rule:
   • Name: Prevent Change Task Creation
   • Table: Change Task [change_task]
   • When: Before
   • Insert: True
   • Condition:

current.change_request.state != '-5' && !gs.hasRole('change_manager') && !gs.hasRole('admin')

• Script:

gs.addErrorMessage('You do not have permission to create a change task after the change has left the New state.');
current.setAbortAction(true);

2. Go to related list Affected CI's right click on column header > Configure > List Control 

ADD role 'change_manager','admin' under Edit roles field -

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Moin Kazi

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[shatakshi10]

Tried this not worked