Change Model

[Tanu Rani]

Hi

On creating new changes it looks like thisbut I wish to change it like below 

please help. Thank you.

[Community Alums]

Hi @Tanu Rani ,

Within the instance of concern, go to the "Create New" Change module:

• nav_to.do?uri=sys_app_module.do?sys_id=323bb07bc611227a018aea9eb8f3b35e

Once there, under the "Link type", change the value from "New Record" to "URL (from Arguments)". Set the value of "Arguments" to "change_request.do" and save the record.

Now, each time a user clicks on the "Create New" module under the "Change" Application, it will not be intercepted as before.

[AnveshKumar M]

Hi @Tanu Rani,

Edit the Module (navigate to https://YOURINSTANCENAME.service-now.com/sys_app_module.do?sys_id=323bb07bc611227a018aea9eb8f3b35e) and change the link type to "URL (from Arguments)" and fill the attributes as "new_change_redirect.do?sn_new_chg_origin=module"

[Vinrdoc]

In case you did not find the solution what worked for me is under:
1) sys_properties.list --- *change_model

2) set "false" change_model.hide & change_model.type

this changed my new change ticket

[Dr Atul G- LNG]

Hi @Tanu Rani