Change Record Information form
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10-23-2023 05:09 PM
Record Information form at the end of the screen has a thin form.
How can I change Record Information form at the end of the screen?
[Normal form]
[Thin form]

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10-23-2023 08:25 PM
Hi @BoHyun Jung ,
these are sys_popup views defined for the table (if don't have a sys_popup view for sys_user table it would display default view fields)
if you want to change this , add/remove fields on the sys_popup view, if sys_pop up doesn't exist create one
ex:
if don't have this view create one and add/remove fields
Result:
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025
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10-23-2023 08:56 PM
I know that the sys_popup view is coming out. My problem is that the form comes out thin.

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10-23-2023 11:38 PM
Hi @BoHyun Jung ,
Its an expected behaviour (don't think we can override this), pop up view always spits equal halfs when space is available if not the horizontal space adjusted as vertical length
ex:
Equal half (space avaible to display)
Right side of the screen :(minimum space for equal half) and slightly thinner.
Here verical height is more
Thank you,
Hemanth
Certified Technical Architect (CTA), ServiceNow MVP 2024, 2025