Change Request - State changes to Numeric value

snowuser111
Kilo Guru

Hi Experts,

Can anyone help me please.
I have created new choices in drop down of Change 'State' like : Failed, Successfully Completed.
But when I select anyone example 'Failed' or 'Successfully Completed' ,
and save it next time when I open the change it shows me numeric value like 3 (i.e Closed Complete) in State instead of ( Failed or Successfully Completed) which was OOB.
I have removed them from -->personalise choices. Not sure why it is selecting state as 3 every time. I have to update it once again.
Where this OOB selection can be removed ?
Why it changes to numeric value? and the old one which was already present in default instance?

Thanks

17 REPLIES 17

Attached snap shot what I created new. I reemoved what was OOB.


Great!!!
Please follow the steps which i mentioned in above conversation.
There you can see the "dependent value" field just fill the dependent value like which you are giving in value field.
Please check and let me know still you are facing the same problem.


Hi Fathah,

Ths is the new choice (Succesfully completed). I created attached snap shot. So do I need to fill 22 in dependeent Value?
Please suggest


3 means what is the state name/label?


Its "Closed Complete"