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Change requests and Incidents assigned not visible on Now Mobile

Nikita Nikita
Tera Contributor

‎01-10-2024 07:12 AM

Hi,

I have list item config for change requests in my instance but I still cannot see change request approvals in now mobile. Can someone please help me with this issue? 

Regards,

Nikita

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3 REPLIES 3

Dr Atul G- LNG
Tera Patron
Tera Patron

‎01-10-2024 07:16 AM

Hi @Nikita Nikita 

 

Might be helpful

https://www.servicenow.com/community/itsm-forum/can-t-see-incident-application-in-new-mobile-agent-a...

https://www.servicenow.com/community/mobile-apps-platform-forum/now-mobile-change-request/m-p/211636

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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Nikita Nikita
Tera Contributor
In response to Dr Atul G- LNG

‎01-10-2024 07:21 AM

Hi @Dr Atul G- LNG ,

I have gone through that solution and we already have those customizations in place. But hard luck! 😞

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Dr Atul G- LNG
Tera Patron
Tera Patron
In response to Nikita Nikita

‎01-10-2024 07:28 AM

Pheww.. Then I am helpless here.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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