Change state transition is failing due to filter condition
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06-12-2025 04:07 AM
I have a automatic state transition which should move the change req from 'Implement' to 'Review' when the Planned End Date is now or earlier.
I have tried to do this different ways and have tried different variations of the filter conditions but the request stays stuck in Implement. If I remove the planned end date filter and apply something else for testing purposes, that works. The issue is around how to create a condition that looks at the planned end date (date/time field). I have also tried to do it as a transition script with no luck.
Thanks
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3 weeks ago
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 10x ServiceNow MVP || ✨ ServiceNow Community Leader
