changing Login.do

Jack62
Giga Guru

Evening folks

 

I am looking to change the login.do page on our instances. We are looking to restrict who uses these method of logging on. We are looking to change it to something along the lines of side_door.do 

 

I am certain I have done this before but I can't see where.

 

Any thoughts?

 

Jack

2 REPLIES 2

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @Jack62 

for disabling login.do - refer 

https://servicenowguru.com/single-sign-on/removing-modifying-default-servicenowcom-login-page/

refer: https://www.servicenow.com/community/now-platform-forum/how-do-i-disable-login-do/m-p/1054299/page/2

Create a new property on the sys_properties table named glide.authenticate.external.side_door_uri, of a type String, and a value of whatever you would like the page to be named (such as "side_door")

Flush the cache. (You can enter cache.do in the Application Navigator field. Doing so on a Production instance may temporarily impact performance as the caches are rebuilt.)

To test, log out of your instance, and enter in the following URL: https://[instance name].service-now.com/[value of property].do 

 

Please refer below article:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0692657

 

Please mark the answer as helpful and correct if helped. 

Kind regards,

Ravi Chandra 

Anand Kumar P
Giga Patron
Giga Patron

Hi @Jack62 ,

 

1. Create a new system property in sys_properties named glide.authenticate.external.side_door_uri with a type of “String” and set its value to your desired custom In your case side_door.do

2. Clear the instance cache by navigating to cache.do in the Application Navigator.

3. Test the new URL by logging out and accessing the instance at https://[instance_name].service-now.com/[custom_value].do.

4. To disable the side_door.do page, leave the glide.authenticate.external.side_door_uri property blank.

5. Ensure you have a way to access the instance in case external authentication fails, as disabling the side_door page is not supported by ServiceNow.

 

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand