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01-13-2025 02:26 AM
If there is a Variable Name "User" references to user table.
condition i need to check is
User is (some different table in servicenow)
How we can achieve this?
Solved! Go to Solution.
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01-13-2025 03:19 AM
let lookup record return only 1st matching
You just want to know if record is present or not
OR
you can use Lookup Records and check the status
Why you are not able to match specific field condition? please share screenshot
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-13-2025 03:59 AM
I have used other thing from Look Up Records table count parameter in condition from Look Up Records Actions and it works like a charm.
Thanks for your time.
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01-13-2025 03:17 AM
First, Thanks for your reply.
I have followed similar approach like yours
But in lookup record it return first record only and it fails on negative condition,
But in Look Up Records, i cannot match specific field as condition.
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01-13-2025 03:19 AM
let lookup record return only 1st matching
You just want to know if record is present or not
OR
you can use Lookup Records and check the status
Why you are not able to match specific field condition? please share screenshot
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-13-2025 03:59 AM
I have used other thing from Look Up Records table count parameter in condition from Look Up Records Actions and it works like a charm.
Thanks for your time.
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01-13-2025 02:47 AM
Please explain what you are trying to do, because your question doesn't make sense.
If the variable is a reference to the user table, the user needs to be a record on the user table. You can't check if a record from a certain table, is a different table. So either you are asking for something that doesn't make sense, or your question isn't clear.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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01-13-2025 03:13 AM