check if the assignment group is empty

[devika1822]

How to write a client script to check if Assignment group is empty and do not allow saving if empty 

[JP - Kyndryl]

Hi Devika1822,

I would rather set the field as Mandatory in the dictionary (so with a red asterisk).

Go into an incident,  right click on the Assignment group field,  select Configure Dictionary.

Check the Mandatory field.

If you want to do this only for a specific record type, like Incident.  Don't select Mandatory and go at the bottom in the Dictionary Overrides tab.

Add the Override mandatory column.

Set Override mandatory for the record type you want, ex.:  incident .

[Mayu]

Write onsubmit client script;

Function onSubmit()

{

if(g_form.getValue(assignment_group)=='')

{

return false;

}

}

Please mark correct if it helped you.