Clear Record Reference Field if other fields change?
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03-06-2025 01:18 PM
Want to see if there is a viable solution for this:
Essentially I have an onboarding access form where the user (if pre-existing) can enter their name. This pulls then auto-populates multiple other fields for the form (names, email, phone etc)
These fields can be modified but what I would like is for the record reference field to clear out if anyone modifies any of the auto-populated fields.
Example: Someone enters John Smith in the record reference field and pulls all of John's data. John then makes manual corrections to the form data - in this scenario I would want the record reference field to reset, ensuring other fields also clear out.
Is this easily achievable?
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03-06-2025 01:27 PM
Hi @MBarrott ,
Yes, did you try with onChange client script.
Please share the screen shot of form and refere which field is changing and which one need to clear out.
-Thanks,
AshishKM
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03-06-2025 01:30 PM - edited 03-06-2025 01:32 PM
Hi @AshishKM,
An onChange script was my first thought but given that there would be so many fields that could be changed, it felt like it would be cumbersome having so many doing a nearly identical check.
See example below - so if First Name, Last Name, Department or Location change, then the Employee Name would clear. Was hoping there'd be a way without 4 unique onChange scripts.
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03-06-2025 01:46 PM
Thanks for sharing.
I can see that, both First Name and Last Name fields are not reference type , how the Employee Name is getting the data .. have you written some code.
and how the department & location change related with Employee Name.
Yes, there are 4 possibility of changes, then need 4 onChange script.
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