Client Script on change digital product release

[Mara6]

Hey all,

I have a requirement here to have two customized fields on release phase "planned start date" and "reason to replanning". When the planned start date changes reason to replanning should become mandatory.

I got the client script working fine on form table but not on digital product workspace.

Any tips?

[Kalyani21]

Hello,

Please check for below points:

1. Open the client script which is not working in Workspace.

2. Select the UI Type field, and set the value to All.

Please refer following KB link for the same:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0827632

Regards,

Kalyani Shaha

[yuvarajkate]

Change the UI Type field value to All. That should solve your problem. If you want it only for those two vies instead of All, duplicate your script and change the view, that should also do the job.

[Mara6]

Thanks for the inputs but is already selected All and still doesn't work in workspace

[Mara6 · Accepted solution]

I've got it working, field was not showing in a specif view and was causing the issue