Client Scripting for triggering last order history for catalog item in servicenow portal and service

[1dusjhyahnt]

Client Scripting for triggering last order history for catalog item in servicenow portal and servicenow instance

[1dusjhyahnt]

yes @Amit Verma please update me fast regarding this ?

[Amit Verma]

@1dusjhyahnt  Just checked some posts around this. It is not possible to have a common Catalog Client  Script across catalog items until the variables of a catalog item belongs to the same Variable Set. Refer https://www.servicenow.com/community/developer-forum/a-single-catalog-client-script-for-multiple-cat...

https://www.servicenow.com/community/developer-forum/catalog-client-script-on-multiple-catalog-items...

Do you have a variable set which is common across these 20 Catalog items ? If not, then you need to map Individual On-Load Catalog Client Script only to each catalog item and call Script Include.

[1dusjhyahnt]

Hi @Amit Verma 

I need this alert for all user not  for one  user, please tell me what changes i should do ??

[Amit Verma]

@1dusjhyahnt 

No need to change anything. It will work for all the users as we are passing the requestor sys_id dynamically in the client script to the script include via 

var requestorSysID = g_user.userID;

g_user.userID gives you the sys_id of the user who is trying to access the catalog item.

[1dusjhyahnt]

hI @Amit Verma 

ONLY THIS CODE WORKING FOR admin , its show only admin last order date 

Requirement :- Like My Client want when manager approve the request in sc_req_item table , then alert will triggered for user who raised the request previously, for portal when user submit the request then i will triggered the last order date to user who raised the request thats our requirement?? please help me that's urgent