Client template - from field set to "javascript:gs.getUser().email"

[MKelly83]

Hi All

I have an client template where the from field to set to javascript:gs.getUser().email, The audit trial is being updated and the email is appearing in the outbox as sent however the email is not triggering.

I have selected Yes in the check box for Override the email 'From:' address in the email client. (System Properties > UI Properties).

Do I need to create a mail script and include in client template body?

[Ashutosh Munot1]

Hi,

gs.getUser().getEmail()

Put this in logs. I think it is not returning value.

Thanks

[Dubz · Accepted solution]

Hi Michelle,

Sorry, i mis-read your question, i thought you were adding recipients. You should be able to set the from address using the below syntax in the from field.

javascript:gs.getUserDisplayName()+" <"+ gs.getUser().getEmail()+">"

Set the from address with an email client template

[MKelly83]

Thanks David

This works "javascript:gs.getUserDisplayName() " only looks like you can't change the email address to who triggered the mail has to be the default email address.

Any idea why?

[Dubz]

Hmm i'm not sure, perhaps try removing the space:

javascript:gs.getUserDisplayName()+"<"+ gs.getUser().getEmail()+">"

I'm not sure if that will make a difference but i did find the setFrom syntax quite particular when i was configuring my notifications and this is using the same syntax.