close the catalog item when all the tasks are closed complete

[saini]

i need to write a business rule where, when all the catalog tasks of the catalog item are closed complete then the catalog request item is also closed? Thanks

[Sukhbir Singh2 · Accepted solution]

If you are opening all the tasks from workflow, then insert a join activity in front of all catalog task activities. The join activity will wait for all the tasks to be closed. Then insert a set activity to set the state of RITM to closed complete. This should be the preferred approach.

If for some reason you need a BR to close the RITM, use the following code in your after BR

In the condition field of the BR, use 

''+current.request_item.cat_item == "060f3afa3731300054b6a3549dbe5d3e" // sys_id of the catalog item so that it only triggers on for a specific catalog item

Please mark my answer as correct/helpful, if it helps.

[saini]

this BR is on catalog task table right?

[Sukhbir Singh2]

Yes its on catalog task table - "sc_task"

[saini]

on line 18- cannot we write gr.addQuery('request_item',ritmId)?