What is meant from value fields of "Order" & "Priority" in Business Rule in Service-Now ?

[anuruddha banda]

I created a Business Rule to send data to another server when some Updates and Insert happen in Service-now instance. In Business Rule tab there are two fields named as "Order" and "Priority". The default value for those were 100.

I need to know what is mean from those fields names ?

[Anil Lande · Accepted solution]

Hi,

Order field defines the execution order of Business rule to be evaluated on particular record.

If you have multiple BR of same type then based on order value they execute at server side. Lowest order BR execute first and highest order BR execute at the last.

I guess the use of Priority is only in case of Async business rule. As they will be trigged based on order but once they are in queue priority then Queue will process BR script/logic based on priority.

Thanks,
Anil Lande

[Anil Lande]

To learn more please check below links:

Use of priority field in business rule

https://community.servicenow.com/community?id=community_question&sys_id=ba319fe9dbdcdbc01dcaf3231f96...

https://community.servicenow.com/community?id=community_question&sys_id=3340eb0ddbdd3388190dfb243996...

https://docs.servicenow.com/bundle/paris-application-development/page/script/general-scripting/refer...

Thanks,

Anil Lande