cmdb_ci field show only items assigned to logged in user.

[Sneha76]

Hii all,

I hope you are doing well.

I have one question like- Configuration item field on incident should show the items which are assigned to the logged in user. How can I do this?

Thank you!

[Musab Rasheed · Accepted solution]

Hi Sneha,

Go to dictionary override of assigned to field using below link because assigned to is defined on task table hence if you want to make changes to incident form then you have to define dictionary override, click below link directly other go to dictionary and under related tab open dictionary override and add entry for Incident form. add below code under reference qualifier. Mark my answer as correct.:)

https://yourinstance/sys_dictionary_override.do?sys_id=2444e707872f00100e3dd61e36cb0b67&sysparm_view=advanced&sysparm_view=advanced&sysparm_domain=null&sysparm_domain_scope=null&sysparm_record_row=3&sysparm_record_rows=6&sysparm_record_list=base_table%3dtask%5eelement%3dcmdb_ci%5eORDERBYname

Reference qualifier : javascript: 'assigned_to='+gs.getUserID()

Screenshot :

[Sneha76]

Could you tell me one more question? My question is i want only normal changes the user should not be able to submit the change of the start date is in the next 2 days.