So, just upgraded from Yokohama to Australia. The sys_property "com.glide.par.unified_analytics.enabled" is a PITA.
When com.glide.par.unified_analytics.enabled is set to FALSE, itil users cannot access any reports they had built. When they click on a report, they see:
However, if "com.glide.par.unified_analytics.enabled" is set to TRUE, this is no longer an issue and the report can be viewed.
Setting "com.glide.par.unified_analytics.enabled" to TRUE creates a new problem though. When users log in, their screen shows this:
For everyone, instead of their last viewed/visited dashboard!
So I now have a choice as an admin... do i let users view their dashboards on new pages, or view their reports. I guess ServiceNow won't allow both.
What a joke.
