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Configure Control Attestation Headers

litchick10
Tera Guru

Super novice at attestations.  Here's my issue, I am trying to add the Control Description to the GRC Control Attestation and cannot figure out how to customize the header.  I found this question/response but it doesn't tell me how to navigate to the Document Title shown.  Any guidance would be greatly appreciated:

 

Here is image from the question linked above:

litchick10_0-1691094829096.png

 

 

1 ACCEPTED SOLUTION

litchick10
Tera Guru

I figured out the answer

 

The table name is "sys_ui_title".  The entry does not exist automatically but you can create an entry that adds additional information to the existing header.  Our attestation header looks like this by default:

Without Description.png

And we wanted to add the Description

With Description.png

STEPS

  1. Change Application to GRC: Policy & Compliance Management
  2. Navigate to "sys_ui_title" list
  3. Select the "New" button
  4. Change the table name to "sn_compliance_control"
  5. Select the fields you want to add to the form (my image shows additional fields I'm not actually adding)
  6. Enter the answer = "[Your answer here]" into the Script box
  7. Save

addDescription.png

View solution in original post

10 REPLIES 10

litchick10
Tera Guru

I figured out the answer

 

The table name is "sys_ui_title".  The entry does not exist automatically but you can create an entry that adds additional information to the existing header.  Our attestation header looks like this by default:

Without Description.png

And we wanted to add the Description

With Description.png

STEPS

  1. Change Application to GRC: Policy & Compliance Management
  2. Navigate to "sys_ui_title" list
  3. Select the "New" button
  4. Change the table name to "sn_compliance_control"
  5. Select the fields you want to add to the form (my image shows additional fields I'm not actually adding)
  6. Enter the answer = "[Your answer here]" into the Script box
  7. Save

addDescription.png

Gopi5
Tera Contributor

After creating a new record, is there a script that would pull this new record as the Assessment header or where do I make the change?

Hello litchick10,

Can you kindly check my issue with this?
I posted a question on a community. My script was working and suddenly is not.
Does it still work for you? I need to know if it stopped working after some SN upgrade or plugin update or there is another problem.

Thanks a lot!

https://www.servicenow.com/community/grc-forum/document-title-sys-ui-title-html-stopped-working/td-p...

I looked at your code and didn't see anything that jumped out at me.  I'm hoping that SNOW didn't eliminate HTML for this, I'd recommend submitting a SNOW support ticket and see if they can help.