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02-08-2022 08:03 AM
I feel like I'm just going around in circles.
In Now Mobile, I have managed to get the "My Assets" list screen to display internal assets that are assigned to the user (actually from the cmdb_ci table but that's another story).
I've been able to change the My Assets Details applet so that it displays the relevant fields that we require and that looks good. Unfortunately, the My Assets list screen is just a list of 9 items (the correct number) which all just say "Installed" like this:
I want to configure it so that it shows the class, and perhaps the display name etc.
It seems that the only way to do this is in Studio following these instructions. When I open Studio I get a choice of 11 applications that I can open. The only two that might fit the bill are called em-mobile and ServiceNow NowMobile App - Knowledge Management Screens and Applet Launcher. Neither of these are correct. The My Assets applet isn't in any of the applications that I can access in Studio.
Can anyone advise me how I can open the ServiceNow NowMobile App - My Asset Screens and Applet Launcher please?
I've checked the I have all the right plugins installed (as far as I can tell).
If there is a way to configure the list screen outside of the Studio then, even better.
Solved! Go to Solution.
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02-09-2022 05:00 AM
hello,
The now mobile app is not supported by Studio, Only the agent mobile app can be configured by using Studio
And on the last screenshot you need to open the Item name field you will see the list view JSON.
Please mark answer correct/helpful based on Impact
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02-09-2022 05:00 AM

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02-11-2022 01:21 AM
Amazing. This, is about as perfect an answer as I could have hoped for. Thank you so much.