Configure new fields and UI policies on Incident form in workspace

[Atchutaram]

Hi Team,

                I have been trying to replicate my incident default view on workspace as well and i am trying to get fields on incident form on incident workspace but i am unable to get them. those fields have ui policies as well. 

I have tried form design and  form layout but its not working. In form design i am unable to drag the fields. 

How can i do this?

BR,

AtchutRam

[Sohithanjan G]

Hi @Atchutaram , 

You can go  ahead & try with Form Builder 

https://docs.servicenow.com/bundle/tokyo-application-development/page/administer/form-builder/task/m...

🙂

[Dr Atul G- LNG · Accepted solution]

Hi @Atchutaram 

may i know the why you want to build same?

Open incident, 

change view 

context menu -- form layout

[Atchutaram]

I Tried the same thing as well but after getting the fields on to right right and saving, i am unable to see them on the form.

[Dr Atul G- LNG]

Hi @Atchutaram 

Hope you are in right view after save. Please share some screen shot also check in workspace as well.