Configuring Translated messages in Service Portal.
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06-21-2023 02:26 AM
I'm trying to do this task in Now learning but validation of task is failing in step4.
I have created the page, configured the UI messages and language picker widget is also added.
Now I'm facing issue in moving to next step.
Please let me know if anyone know how to move further in configuring translated messages.
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06-21-2023 05:30 AM
HI @Vishwas ,
I trust you are doing great.
To configure translated messages in ServiceNow, you can follow these steps:
Access the ServiceNow instance and navigate to the "System UI" section.
Select "UI Messages" from the left-hand navigation pane. This will display a list of existing UI messages.
Click on the "New" button to create a new UI message.
In the "Name" field, provide a unique name for the UI message. For example, if you are translating a message for the "Submit" button, you can name it "SubmitButtonMessage".
In the "Language" field, select the language for which you want to provide the translation. Choose the appropriate language from the list.
In the "Message" field, enter the translated message for the selected language. For example, if you are translating the message for the "Submit" button to French, you can enter "Soumettre" as the translated message.
Save the UI message.
Repeat steps 4 to 7 for each message you want to translate.
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Regards,
Amit Gujrathi

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06-21-2023 05:34 AM
Hi there,
Can you share the steps you did? And which are now failing? Then we can double check what you've setup and point you in the right direction.
Kind regards,
Mark
Kind regards,
Mark Roethof
Independent ServiceNow Consultant
10x ServiceNow MVP
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06-21-2023 11:43 PM
Hi Mark,
- I created a page in Service Portal for FAQ.
- Imported Language Picker widget and added to header of my SP for 2 languages English, Spanish.
- Created 2 UI Messages for English and Spanish.
- Now I wanted to know what need to be done further.
Requirement: When the language is changed in Header the content in FAQ page must change to particular language.