Conflicts for a CI in change record

Sandhya23 · ‎05-20-2024

Hi All,

At present, Conflicts do not get displayed for the Change implementation, how do we enable the feature to show the conflicts for a CI in a Change Request?

Regards,

Maik Skoddow · ‎05-20-2024

Enabling automatic conflict detection is described at https://docs.servicenow.com/bundle/washingtondc-it-service-management/page/product/change-management...

However conflict dectection is a larger topic please also read all the other documentation pages about it.

Dr Atul G- LNG · ‎05-21-2024

Hi @Sandhya23

Greetings!!

Please have a look here:

https://youtu.be/XBOuhFtv3-M

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************