Consumer custom field is not showing for mapping in remote task definition

Vijaya5
Tera Contributor

Service Bridge-On Provider side, while creating a remote task definition-inbound field, custom fields created by Consumer side are not showing up on the Source field.

1 ACCEPTED SOLUTION

Kenny Caldwell
ServiceNow Employee
ServiceNow Employee

Hi Vijaya5,

Create the Inbound field as Virtual. The consumer can uncheck virtual and set their custom field as the Source field.

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3 REPLIES 3

Kenny Caldwell
ServiceNow Employee
ServiceNow Employee

Hi Vijaya5,

Create the Inbound field as Virtual. The consumer can uncheck virtual and set their custom field as the Source field.

Vijaya5
Tera Contributor

Hi Kenny,

Thanks for the update!Please let me know how to create the virtual inbound field .I created virtual inbound mapping in provider instance.But I couldn't uncheck the check box 'Virtual' in provider instance and its not editable

Vijaya5
Tera Contributor

@Kenny Caldwell -It's worked.Thank you!