Control Attestation notification not firing

[Tony Flower]

We need a notification issued to anyone with a control attestation to take.

We have modified the OOTB BR Notify assessment user to include 'Attestation' but the notification is not getting issued.

Anyone know what is wrong?

[jcmings]

I would recommend using Debug Business Rules (Detail) to see if the BR is firing at all. If it is firing, you may want to check your email logs to check for any pending emails. It's likely that outbound email is disabled in your DEV environment.

[Philip Green · Accepted solution]

As well as adding Attestation to the Metric type.Evaluation method as you have done, you will need to clone (or modify the condition filter on) the notification "Notify assessment user" so the notification is issued for metric type.evaluation method = Attestation.

[Tony Flower]

your solution works thank you