Convert email html body from multipart/alternative to UTF-8

[tpeleg]

Hello experts,

I'm looking for a way to convert email html body to utf-8. (as sender cannot parse it before sending to SN side).

I tried to adjust  this piece html code which do working on the web:

function strip(html)
{
var tmp = document.createElement("DIV");
tmp.innerHTML = html;
return tmp.textContent||tmp.innerText;
}

alert(strip(document.body.innerHTML));

Inbound action code:

var finalb = strip(email.body_text);

    current.description = finalb;

    function strip(html) {

        gs.log("Tomer - html is " +html,"Tomer");

        var tmp;

        tmp.innerHTML = html;

        gs.log("Tomer - inner text is " + tmp.innerText,"Tomer");

        return tmp.textContent || tmp.innerText;

    }

    current.insert();

html is returning full html body but innerText is undefined.

any suggestion?

Thanks,

Tomer

[Anand Kumar P]

Hi @tpeleg,

Try below script 

var finalb = strip(email.body_text);
current.description = finalb;

function strip(html) {
var tmp = document.createElement("DIV"); 
tmp.innerHTML = html;
return tmp.textContent || tmp.innerText;
}
current.insert();

Thanks,

Anand

[Sohithanjan G]

Hi @tpeleg 

1. In the strip function, create a new DIV element, tmp, and set its innerHTML to the HTML content you want to process.

2. Use tmp.innerText first to get the text content, and if it's undefined, fall back to tmp.textContent. This should cover a wider range of cases, as different browsers may behave differently.

3. In your inbound action code, pass the HTML content of the email body email.body_html to the strip function, and then assign the resulting text to current.description.
   
   

function strip(html) {
    var tmp = document.createElement("DIV");
    tmp.innerHTML = html;
    return tmp.innerText || tmp.textContent;
}

var finalb = strip(email.body_html);
current.description = finalb;
current.insert();

Mark as accepted solution & HIT helpful if it suffices your requirement.


BR, Sohith

[tpeleg]

@Anand Kumar P & @Sohithanjan G  Thank you!

But unfortantely the code is broken and not working as it should. seems like line:

 var tmp = document.createElement("DIV"); 

var finalb = strip(email.body_html);

gs.log("Tomer - finalb is: " + finalb,"Tomer");

current.description = finalb;

current.insert();

function strip(html) {

    gs.log("Tomer - html before tmp " + html,"Tomer");

    var tmp = document.createElement("DIV");

    gs.log("Tomer - html after tmp " + html,"Tomer");

    tmp.innerHTML = html;

    return tmp.innerText || tmp.textContent;

}

is not supported... (can see only before log).

any other suggestion?

Thanks again

[Anand Kumar P]

Hi @tpeleg ,

Try below script like converting html to string and removing special characters

var htmlBody = email.body_text.toString(); 
var plainText = htmlBody.replace(/<[^>]+>/g, '');
var finalb = strip(plainText);
current.description = finalb;

function strip(html) {
var tmp = document.createElement("DIV"); 
tmp.innerHTML = html;
return tmp.textContent || tmp.innerText;
}
current.insert();

Thanks,

Anand