Copy additional comments from requested item item to all catalog tasks.

[SK41]

Hi,

I have a requirement where  i have  to copy the additional  comments from  requested  item to all the  catalog tasks.Once the   item  is  approved all  the comments after the RITM  is approved,  should  be  copied  to  each  and  every  catalog tasks.

How  can i achieve  that?

Thanks.

[Mark Roethof]

If only interested in the last comment, then you could use:
getJournalEntry(1)

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

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[SK41]

i want  every comment mad after RITM approval to get  copied on all the  catalog  tasks.If  i use  getJournalEntry(1) it will       copy  only  last  comment but  if i use getJournalEntry(-1) it repeats all the comments  if any  fresh  comment is made.

how  to  fix this?