Copy Attachment in Flow Designer

[cnharris1]

Good morning developers,

I have a quick question about Flow Designer. I created a Catalog Item that once the user clicks submit, the Parent Record is created, along with two child tasks that are going to two different departments. My problem is that if a user attaches multiple attachments to the Parent Record, the Copy Attachment in Flow Designer only copies the first attachment to the child tasks but not all the attachments. Is there a way to get the get the Copy Attachment to copy all of the attachments from the Parent Record to the child tasks?

Thanks in advance,

cnharris

[Muralidharan BS · Accepted solution]

Hi Cnharris,

You have to look attachment in trigger record and then look up on attachment to fetch those. You can refer this which will help you - https://community.servicenow.com/community?id=community_question&sys_id=2a5c086adb9a4c105129a851ca96...

Kindly mark my response correct and helpful if my suggestion resolved your query,

Thanks

Murali

[cnharris1]

Thanks Murali,

That article helped me out and I was able to copy all of the attachments!

[Pradeep Sharma]

Hi Cnharris - I don't have an instant answer to the FD action. However I am sharing below blog on the same topic related to attachment.

https://community.servicenow.com/community?id=community_blog&sys_id=928c2ae1dbd0dbc01dcaf3231f961927

https://community.servicenow.com/community?id=community_blog&sys_id=adfce2a5dbd0dbc01dcaf3231f961934

- Pradeep Sharma

[cnharris1]

Thanks Pradeep,

Those articles were very helpful but I was able to figure out how to copy all of the attachments down to the child records using flow designer. Thanks again for the help!