copy email attachment to record in flow designer

[siddharth26]

Hi All,

Am trying to create a inbound flow using flow designer , when an email is sent with an attachment i want the attachment from the email to be copied to the record in service now.

below is the flow designer.

the flow executes find till step 3 it creates record in interaction table 

but step 4 copy attachment is not working as show below

step 4 copy attachment configuration are below

could you please suggest on this copy attachment step is not working and we are not able to see the attachment in the interaction record once the record is been created.

thanks

Sid

[Amit Verma]

Hi @siddharth26 

Yes, it is an action. Below is the Official Documentation for your reference :

https://docs.servicenow.com/bundle/vancouver-build-workflows/page/administer/flow-designer/reference...

Please note that this action is only available for the release version San Diego and above.

Thanks & Regards

Amit Verma