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05-12-2020 09:44 PM
Hi Team,
I am facing below Issue
I have requirement to copy all the worknotes from HR Case to HR Task and vice versa.
While this is working using journel entry(-1), but every time a worknote is added to the HR Case all the old worknotes in HR Case are getting copied to HR Case also.
kindly suggest
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Scripting and Coding
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05-13-2020 01:40 AM
Hi Tahzeeb,
I have tried a mock up on my PDI and is working as expected. I have attached my design. Can you give it a try and let me know if you have any questions/issues.
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05-13-2020 01:56 AM
Hi,
create a new after update BR on HR Task table and update the HR Case record
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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05-13-2020 01:40 AM