Copying and editing the change request form

sreenisola
Tera Contributor

Hello All,

 

I wanted to make the change request form very simple to use. So Please suggest me is there a way to copy the standard change request for ( All --> Change --> Create New) and modify that and publish for use. 

after copying I want to delete some fields and configure some fields etc. so that standard form is not tampered. 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @sreenisola 

 

When you say very simple, mean, from adding value or auto populate the values in fields? 

 

Also, standard change will not fully work for you unless you are raising only standard change. You can use change templates, where you can pre-configured the fields and use the template to populate the values. 

 

AGLearnNGrow_0-1712991670275.png

 

AGLearnNGrow_1-1712991683614.png

 

 

AGLearnNGrow_2-1712991718297.png

 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

normandbourget
Tera Contributor

I'd like also to copy the Normal change request form.

After copying it, I want to delete some fields and configure some fields etc. so that the original form stays intact.