Covert Assignment Group sys id to displan name for read only access users

Baker1
Tera Guru

test

1 ACCEPTED SOLUTION

I'd suggest adding the attribute 'readable' as that'll make read-only condition fields easier to understand. 

Screenshot 2024-09-30 at 12.40.09.png

 

For your primary issue, are you referring to this field only showing a sysid ?

Screenshot 2024-09-30 at 12.41.17.png

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6 REPLIES 6

Hi @Kieran Anson 

Good Morning

I am facing issue for long data records like i am not able to read rest of the data at the end. Could you please help me ?

Amit Verma
Kilo Patron
Kilo Patron

Hi @Baker1 

 

Do you have a reference field to the table and the users are able to see sys_id instead of the group name ?

 

If yes, you can refer below posts to fix it :

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0721311

https://www.servicenow.com/community/developer-forum/reference-field-displaying-sys-id-instead-of-na...

 

Thanks and Regards

Amit Verma


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