@Joshuu Yea we can add it to the popup.
Please follow below steps
1. Delete "location_info" ui macro
2. Delete ui formatter
3. Create a new UI page
Name: location_info_ui_page
Script:
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<g:evaluate var="jvar_loc_info_present" jelly="true">
var loc_info_present = RP.getParameterValue('sysparm_loc_info_present');
loc_info_present;
</g:evaluate>
<g:evaluate var="jvar_loc_name" jelly="true">
var loc_name = RP.getParameterValue('sysparm_loc_name');
loc_name;
</g:evaluate>
<g:evaluate var="jvar_country" jelly="true">
var country = RP.getParameterValue('sysparm_country');
country;
</g:evaluate>
<g:evaluate var="jvar_city" jelly="true">
var city = RP.getParameterValue('sysparm_city');
city;
</g:evaluate>
<j:if test="${jvar_loc_info_present == 'true'}">
<div>
<b>Location name:</b> <p id="loc_name">${jvar_loc_name}</p>
<b>Country:</b> <p id="country">${jvar_country}</p>
<b>City:</b> <p id="city">${jvar_city}</p>
</div>
</j:if>
<j:if test="${jvar_loc_info_present == 'false'}">
<div>
Location information for the caller selected in not found.
</div>
</j:if>
</j:jelly>
4. Update the script of "location_button" ui macro as below
<?xml version="1.0" encoding="utf-8" ?>
<j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xmlns:j2="null" xmlns:g2="null">
<button type="button" onclick="showLocInfo()">Show location info</button>
<script type="text/javascript">
function showLocInfo(){
var ga = new GlideAjax('LocationUtil');
ga.addParam('sysparm_name', 'getLocationInfo');
ga.addParam('sysparm_caller_id', g_form.getValue("caller_id"));
ga.getXML(showResponse);
}
function showResponse(resp){
var answer = resp.responseXML.documentElement.getAttribute("answer");
var gm = new GlideModal("location_info_ui_page");
gm.setTitle("Caller's location information");
gm.setWidth(400);
if(answer){
answer = JSON.parse(answer);
gm.setPreference('sysparm_loc_name', answer.loc_name);
gm.setPreference('sysparm_country', answer.country);
gm.setPreference('sysparm_city', answer.city);
gm.setPreference('sysparm_loc_info_present', 'true');
}else{
gm.setPreference('sysparm_loc_info_present', 'false');
}
gm.render();
}
</script>
</j:jelly>
Result:
When location info present:
When location info not present
Please mark all the answers on this questions as correct answers
@Joshuu Create a client callable script include as below
Script:
var HelloWorld = Class.create();
HelloWorld.prototype = Object.extendsObject(AbstractAjaxProcessor, {
helloWorld: function(){
var caller = this.getParameter("sysparm_caller_id");
var userGr = new GlideRecord("sys_user");
userGr.addQuery("locationISNOTEMPTY");
userGr.addQuery("sys_id="+caller);
userGr.query();
if(userGr.next()){
return JSON.stringify({
"loc_name" : userGr.location.name,
"country" : userGr.location.country,
"city" : userGr.location.city
});
}
return null;
},
type: 'HelloWorld'
});
Please mark as correct answer if this solves your issue.
Hi @jaheerhattiwale,
I have created UI macro and script include as you suggested.
And I have added the macro name in the caller's attribute as below.
And I can see a button like this on incident form.
When I click on this, a new incident form is getting open as below.
Could you please help.
Thanks & Regards,
Priya.
