Hi everyone
I need to create a ui action on chnage request and need to create a ui page. i'm not much experience on ui page
the requirement is
Create Change Request ui action item - Set CHG On-Hold
This menu item is visible when the
User is the assignee or in the assignment group
When the CHG is not in state of Implement, Review, Closed, Canceled
When the CHG’s on-hold field is not set to true
When the user selects this menu item
they are required to add a reason (free form text)
When the user saves/submits
CHG record: the chg on-hold field is set to true
Case Record: the created from change / fixed by change case is set to
State=Awaiting Info
Awaiting Reason=Awaiting Customer
the reason provided is added as the created from change / fixed by change case’s comment / shown in the chg
need to ensure the comment is shown in both case/chg - so however best to address that is the Dev choice - there are existing synch processes that could be used
- i have created the ui action but i'm not much experience on ui page , can anyone please help me on how to cretae a ui page for this
@Ankur Bawiskar could you please help me onthis please to create a ui page on this ui action
