CREATE CUSTOM REPORT LIST OF USERS WITH MORE THAN 10 INCIDENTS

[Sandeep74]

I need to create the custom report in service now with users having more that 10 records and how can I populate those users using report in service now.

As  I tired but I couldn't find the field that need to populate the user criteria .

any suggestion or any answer if u know could you provide solution for this.

[Ankur Bawiskar · Accepted solution]

Hi,

something like this using Related list conditions

Report on sys_user

Regards
Ankur

[Sandeep74]

is their any wat to populate the user name also their in that report

[Ankur Bawiskar]

Hi,

the report is on sys_user

so you can add whatever columns you want to show using the configuration of show columns

Regards
Ankur

[Aruna Sree Yela]

Hi Ankur,

I need to report on incident table to display only the incidents where each location contains more than 3 incident tickets.

Example: 2 incidents are from Loc A, 5 incidents are from loc B

the report should only show the 5 records of loc B

I tried your suggestion; it's showing zero records.

Could you provide solution for this.

Thanks in advance!