'create known error article' it should trigger approval to the problem task Assignment.

[Anupriya_11]

Hi Team,

I have requirement where after submission of 'create known error article' it should trigger approval to the problem task Assignment, can someone help me that how can we achieve this. As i have tried to customize new workflow in the approval activity  as below but its not working , could you help me to fix this issue:

var task1 = new GlideRecord('problem_task');

task1.addQuery('problem', current.source);

task1.addQuery('problem_task_type', 'rca'); 

task1.query();

if (task1.next()) {

    var assignmentGroupSysId = task1.assignment_group;

    if (!assignmentGroupSysId) {

        gs.error('Assignment Group is missing on the Task related to the Problem');

        return;

    }

    var groupMembers = new GlideRecord('sys_user_grmember');

    groupMembers.addQuery('group', assignmentGroupSysId); // Get members of the Assignment Group

    groupMembers.query();

    while (groupMembers.next()) {

        var approver = groupMembers.user; // User from the group member record

        var approval = new GlideRecord('sysapproval_approval');

        approval.initialize();

        approval.setValue('target', task1.sys_id); // Link the approval to the Problem Task

        approval.setValue('state', 'requested'); // Requested state

        approval.setValue('approver', approver); // Set the approver (group member)

        approval.setValue('type', 'approval'); // Type is approval

        approval.setValue('requester', current.requester); // Optionally, set the requester (if available)

        approval.insert(); // Insert the approval record

    }