Create Outage from Change with population of plan start and end dates

[NS16]

Hi Experts,

I want to create "Outage" from change record and there is OOTB "Create Outage" UI action available and I want to populate begin date with planned start date and end date with planned end date by onclick on Create Outage.

OOTB Ci, task number and short description are populating from change request, in same way how can I populate begin and end date on outage record.

Create Outage UI action- 

Below is OOTB code

createOutageM2M();

function createOutageM2M() {
	var url = "cmdb_ci_outage.do?sys_id=-1&sysparm_query=";
	url += encodeURIComponent("cmdb_ci=" + current.getValue("cmdb_ci") + "^task_number=" + current.getUniqueValue() + "^short_description=" + current.getValue("short_description") + "^EQ");

	action.setRedirectURL(url);

Thanks in Advance,

NS

[Anand Kumar P · Accepted solution]

Hi @NS16 ,

createOutageM2M();

function createOutageM2M() {
    var url = "cmdb_ci_outage.do?sys_id=-1&sysparm_query=";
    url += encodeURIComponent("cmdb_ci=" + current.getValue("cmdb_ci") + "^task_number=" + current.getUniqueValue() + "^short_description=" + current.getValue("short_description") + "^begin=" + current.getValue("start_date") + "^end=" + current.getValue("end_date") + "^EQ");

    action.setRedirectURL(url);
    action.setReturnURL(current);
}

Use above script its working in my pdi

Please mark it as helpful and solution proposed if it serves your purpose.

Thanks,

Anand

[Voona Rohila]

Hi @NS16 

Try this

createOutageM2M();

function createOutageM2M() {
    var url = "cmdb_ci_outage.do?sys_id=-1&sysparm_query=";
    url += encodeURIComponent("cmdb_ci=" + current.getValue("cmdb_ci") + "^task_number=" + current.getUniqueValue() + "^short_description=" + current.getValue("short_description") + "^begin=" + current.getValue("start_date") + "^end=" + current.getValue("end_date") + "^EQ");

    action.setRedirectURL(url);
    action.setReturnURL(current);
}

[Dr Atul G- LNG]

Hi @NS16 

I am happy you accepted the solution , but i have another thought. Don't populate the outage start / end with change start /date the reason begin,

- A change duration including pre requisite  task / actual deployment/ testing task as well.

- If you populate the change time to outage , means you are marking your app down / not available for whole duration which may be a case for every change.

Instead of this, put validation on Outage start date not less that plan start and can be grater than the plan end date.