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12-17-2018 06:58 AM
I want Change task to be auto-assigned to assignment group selected in Change Request
I have added User approval to "Change Request - Normal" workflow
Once approved, there is a Branch task that leads to 2 "Create Task" activities.
>> Wait for Completion is set to True
When I approve the change request ->Both the "Create Task" activities are in "Running" state
Expected result:
2 change tasks created for this change request
Assignment group is set as that of change request
Actual result:
Change task is not created .
Script mentioned in both "Create Task" activity
Solved! Go to Solution.

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12-17-2018 07:04 AM

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12-17-2018 07:44 AM
Can you open approval activity can share screenshot? and also screenshot of whole task activity.

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12-17-2018 08:06 AM
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01-09-2020 09:11 AM

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01-11-2020 07:11 AM
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01-15-2020 09:45 AM
Thanks Mike, I was able to get the workflow working. I followed the steps of Automating Problem Management Workflow, hopefully, others will find it helpful as well
Will the workflow works and the guide helped tremendously, I am not getting the unexpected error where the tasks are not being moved to the viable state and I am getting the error message Error Message: Invalid state transition. Can not update from state '(-5)' to state '(1)' with given values.
I am currently troubleshooting this and believe it has something to do with the default business rule on the task table, but I am not sure as of yet.