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Create UI action to set legal request state to "Awaiting Information"

sonalishind
Tera Contributor

‎03-05-2025 09:07 AM

I want to create an UI Action button on Legal Request form to set legal request state to "Awaiting Information". 

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Bert_c1
Kilo Patron

‎03-05-2025 06:10 PM - edited ‎03-05-2025 06:12 PM

Look at OOB examples in your instance, query the 'sys_ui_action' table for 'Name', 'contains', 'State'.

 

https://[instance_name].service-now.com/sys_ui_action_list.do?sysparm_query=GOTOnameLIKEState&sysparm_view= 

 

I don't know what table and field you're referring to, I guess it comes in some plugin/app I don't have. But the OOB examples are a start to achieve what you want.

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