Creating a custom form into an app
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‎11-28-2023 09:33 AM
Hey all, so I am a junior dev, and my org has just acquired SNOW, and I have been tasked with taking this form attached and re-creating it into an app with APP ENGINE. But I'm stuck. I need the form to basically look exactly as it is in the PDF but in ServiceNow. I've been through form designer/layout but I cant figure out how to create separated headers and columns in one section as its shown in the PDF version or if I can even do this task at all. Any advice/direction would be much appreciated.
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‎11-28-2023 09:49 AM
I don't believe you'll be able to create a table like you are seeing there, unless you make a more complicated model for the data. I could see possibly achieving this with a separate table for the hazards and then using an embedded related list to show them. However, I would probably set up that table to have a choice field that has the hazard labels and then a description field for that text box. Then they can add the hazard they need. This will make reporting a bit more complicated because you're dealing with two separate tables. I'm not sure that is a complexity you need. You can add an "annotation" to a form layout that has general text to display, but again, that will not give you 100% what you have in the PDF.
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‎11-28-2023 10:20 AM
Kristen, thank you for the helpful advice. I believe you are correct and that will have to be the way to go. Again, much appreciated.
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‎11-28-2023 10:05 AM
I am agree with @Kristen Ankeny on this.
1st thing it is not SNOW, it is SN or ServiceNow.
2. As they opt the SN , so you need to guide them , that every tool/platform has its way of working and limitations.
3. The way you need is not possible accurate.
4. The ootb way is best way and create separate sections to capture the values.
5. When you download that record, then it may look like pdf but again not 100%.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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‎11-28-2023 10:18 AM
Everyone I talk to about ServiceNow abbreviates it as SNOW...lol, but thanks for the response.