Creating a report for incidents count is more than 3 and having same CI

Gaurav Vaze
Kilo Sage

Hello guys,

I have a requirement for the report, which should provide the user with incidents for a given list of CI

but the catch here is the report should only show those incidents, for which the count of incidents related to that CI is greater than 3.

i.e. if there is CI named x and the incidents including this CI are more than 3; and there is Ci named y and incidents including CI y are less than 3 then the report should show the incidents for x

 

Any help will be appreciated 

Gaurav Vaze
ServiceNow developer

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Gaurav Vaze 

 

This much comparison is not possible in standard reporting.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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I thought so
one of option is calling a script include which will do the magic of checking counts right?
I'm quite confused if that script include will run every time the report is run?

I am not sure buddy about this. But it will increase a technical debt. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Yeah agreed
Thank you for your response