Creating an app for requesting an Update/Addition/Deletion to Records in a Table with approvals
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‎11-15-2023 12:52 PM
I am currently trying to create an app for my team that a user can make a request to update/add/delete records in a data table. I am currently using the app engine studio to accomplish this, using either a record producer or standard catalog item request as the interface. My biggest issue is having all of this automated so that when a user makes a request for and addition/deletion/update is to have it go through 2 levels of approval and have the app, if approved, make the addition/deletion/update automatically to the table. Any help is truly appreciated.
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‎11-20-2023 07:57 AM
Hi @joeypro24
As @AshishKM suggested use AES for this.
1. Create a catalog item not Record producer.
2. In Catalog item add 3 variable - Add / Update / Delete.
3. Another variable to get user input.
4. Submit
5. Once submit build a Flow with Switch.
6. As per Inputs like Add/ Delete / Update write script to do the action.
Hope this will work. Also before you start, have pen paper and try to visualize this and then configure.
@AshishKM your thoughts / expertise welcome.
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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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