Remove Export to pdf

Anyone knows how to remove Export to pdf from this menu?For the moment I tried looking for context menu that could contain the menu, but I didn't find anything.Thank you in advance for your help. 

how to create process flow formatter to incident table

Can we create New Footer in the Same ESC portal only for certain pages

Hi,Can we create New custom or two different Footer in the Same ESC portal only for certain pagesif yes, can you guide me the stepsthankyou

Unable to access developer instance

Hi, I am getting mfa error each time when I am trying to login  

[Flow Designer] Approval Names are showing even its not supported

Hi,  I saw some questions that were posted (How to display approvers in Flow Designer stages - ServiceNow Community) before that approval names are not supported in the flow designerFor some reason in our instance, it showed up again. Do you have any...

Inbound Integration - oAuth Application User unable to find user I created

Hello,  I created a user for my Ardoq integration oAuth integration. However, when I navigate to System OAuth > Inbound Integration. Click New Integration. I attempt to look up the user I created in the "oauth application user" I'm unable to find it....

Knowledge Article :- Show alternate KB articles when access is restricted

Hi Team, If the user does not have access to the Knowledge Base of the viewed article, the system should automatically display articles from other Knowledge Bases the user does have access to—instead of showing an empty page or a ‘security constraint...

Can we highlight the VIP caller Value to red color?

How can we add or highlight the caller value when VIP is selected same as in the fulfiller incident form? In the service operation workspace form, I want to change the font color of the field value when a VIP user is selected under the caller field. ...

Everyone, I have a requirement to trigger lifecycle event via an Inbound Action.

Everyone, I have a requirement to trigger lifecycle event via an Inbound Action. Provided there are lot of IT Tasks to be created that are dependent on outputs of HR tasks created that could be sequential or parallel. What is the best way to achieve ...

Export PDF Context Menus customization

Hi All,I want suggestions/solutions on how to use Export PDF feature on record to even export annotations configured on the custom table form.Please do let me know if you have worked on any such requirement.Attached snip of form for reference.

Regarding Slowness Issue for MRVS

Hello Everyone,I am experiencing a performance issue with the Multi-Row Variable Set (MRVS) functionality. Specifically, when I click on the Add button to insert a new row, the system takes an unusually long time to load and respond. This delay is im...

Knowledge table records are not getting updated even when workflow fields value changes to outdated

Hi Experts, I really really need your help.My requirement is to send the data in payload with whenever any update is happening in a knowledge article record.I am facing two queries when doing this :1. When a new version is created and published for a...

Workflow field type

I've been asked to create a table to hold records linking out to various sub-process records in a variety of tables. Easy enough, Document ID field for the record sys_id and a dependency set on a Table Name field for the record type.However, I've als...

Behaviour for Work Items Created Outside of Queue Schedule

When an incident is created outside of the schedule of an incident AWA queue that is meant to get routed to, we notice that the work item does not get created and thus the incident does not routed/assigned. Is this the expected behaviour? Example:Let...