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Creating the Knowledge article using scripts

Community Alums
Not applicable

Creating the Knowledge article using scripts

2 REPLIES 2

Community Alums
Not applicable

Hi @Community Alums ,

Please refer below script this will helps you

var gr = new GlideRecord('kb_knowledge');
gr.initialize();
gr.short_description = 'KB Article from Script';
gr.insert();

Result

SarthakKashyap_0-1718086889394.png

 

Please mark my answer correct and helpful if this works for you

Thanks and Regards 

Sarthak

SN_Learn
Kilo Patron
Kilo Patron

Hi @Community Alums ,

The below script will create new knowledge article:

 

var grKnowledge = new GlideRecord('kb_knowledge');
grKnowledge.initialize();
grKnowledge.setValue('kb_knowledge_base', 'a7e8a78bff0221009b20ffffffffff17'); //Knowledge base - 'IT'
grKnowledge.setValue('kb_category', 'f23c6552ff0131009b20ffffffffffa9'); //Category - 'IE'
grKnowledge.setValue('valid_to', '2024-06-10');
grKnowledge.setValue('short_description', 'Knowledge Article created by Script');
grKnowledge.setValue('text', 'This is article body');
grKnowledge.insert();

 

Created article:

 

SN_Learn_0-1718088043576.png

 

Please accept my solution if it works for you and thumps up to mark it as helpful.

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Mark this as Helpful / Accept the Solution if this helps.