Creation of RITM from UI Action

[Balaraju K B]

Hi Everyone,

I have a requirement to create an RITM by submitting the catalog item from UI Action script.

Instance Version : Tokyo

Note : UI Action is on a table which is Custom scoped table and the Catalog item which needs to be created RITM is Global one.

Can anyone help me with the script here?

@Ankur Bawiskar Any idea on this Ankur?

Thanks in Advance,

Balaraju K B

[Balaraju K B]

@Ankur Bawiskar Tried in PDI from Global scope it is working but if i Create UI Action in Scoped Application then its giving error as shown below:

[Ankur Bawiskar · Accepted solution]

@Balaraju K B 

try this and it works in global + scope

try{
	var cart = new sn_sc.CartJS();
	var item =
		{
			'sysparm_id': '0336c34407d0d010540bf2508c1ed096',
			'sysparm_quantity': '1',
			'variables':{
				'user': '7282abf03710200044e0bfc8bcbe5d03',
				'asset': '00a96c0d3790200044e0bfc8bcbe5dc3',
				'multiple_choice': 'Phoenix',
			}};
	var cartDetails = cart.addToCart(item);
	var checkoutInfo = cart.checkoutCart();
	gs.info('Order details' + JSON.stringify(checkoutInfo));
}
catch(ex){
	gs.info('Exception'+ex);
}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Balaraju K B]

@Ankur Bawiskar How can i set the variables dynamically using current object?

and action.setRedirectURL is not working RITM is getting created

[Ankur Bawiskar]

@Balaraju K B 

are you able to create the RITM and REQ using hard-coded variable values?

If yes then just use current.fieldName to get the value and set in variable

Ensure field type and variable type are same.

[Balaraju K B]

@Ankur Bawiskar Yes creating the RITM but On using current.<field name> to set the variable it is setting only {} braces as highlighted below :

Note : Field type and Variable type is same (multi line text)