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CSM Configurable Workspace Related lists taking default list layout and not sorting

Dhirendra Singh
Mega Sage

‎06-21-2023 10:42 AM - edited ‎06-21-2023 10:45 AM

How to fix related lists in CSM Configurable Workspace. The sorting donot align nor the list layout matches as per csm configurable workspace "0" view and follows default view columns only.

 

Any solution? Sorting even in default view doesn't work? want to sort on created z-a (which shows fine in classic ui default view but doesnt show up in config workspace related list). It doesn't work both for extended tables from case or standalone scoped tables. 

*workspace created/dev done via app engine studio

 

DhirendraSingh_0-1687369331853.png

 

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2 REPLIES 2

SVimes
Kilo Sage

‎06-21-2023 10:58 AM

Check out this thread: https://www.servicenow.com/community/csm-forum/how-to-configure-list-layout-in-csm-agent-workspace/m... 

Sable Vimes - CSA
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Dhirendra Singh
Mega Sage
In response to SVimes

‎06-21-2023 11:27 AM - edited ‎06-21-2023 11:28 AM

Not useful. I have already mentioned I configured list layout of related list via Default view as workspace"0" view list layout donot work; but sort still doesnt work.

Ideally i like it to pick the list layout columns from workspace "0" view and not default view and it should sort.

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