CSM related Queries
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12-21-2025 03:36 AM
What one of the following is optional when creating a Catalog workflow?
A. Publishing the workflow
B. Defining workflow activities
C. Approving the workflow
D. Managing workflow versions
According to me, i feel versions are automatically handled by the system to maintain control over updates and changes, which is optional , Not sure if my choice is right
Some document do suggest approving workflow since it happens @times.
Can someone correct me on this.
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12-21-2025 03:37 AM
Hi @Snow preck
its option C - Approving the workflow
Approving the workflow is the optional step when creating a Catalog workflow. Defining activities and publishing the workflow are required, and managing workflow versions is crucial for maintenance.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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12-21-2025 05:42 AM
I agree with what Atul has shared
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
